WHY WE BELIEVE IN THE PSYCHOLOGY OF GETTING BETTER.
A keen sense of touch allows us to feel subtle patterns of tension in the tissues and the work we do helps restore balance to your body. However, we’re not just affecting your body, our approach nurtures the whole you; body mind and spirit, which is partly a function of slowing down and listening.
Almost two decades in private practice has taught us ( that almost always) the patient who's experiencing pain is moving their body in certain ways in response to their pain. This is especially relevant as it relates to upper body pain such as neck pain, upper back pain, shoulder pain and headaches.
We've determined that the reason patients do this is because they're seeking relief from their pain. It’s instinctual … and a lot of times it happens on autopilot without them even realizing they’re doing it. Even though (on some level) it feels good to the patient at the time they're doing the movement, it has the unfortunate "bigger" effect of facilitating tension in the tissues … and it becomes a vicious cycle. Chronic pain sufferers can tell you this is spot on.
This is why the tissues aren't able to settle down more completely, even when the person is receiving regular chiropractic care. Because, In a sense, the tissues are being constantly bombarded with irritation by these wrong movements, so they can’t settle down. Helping our patients make this type of connection as it pertains to their particular condition and empowering them to improve their self care is our specialty. We call it the psychology of healing and our awareness has come from slowing down and listening.
We think the biggest way we can serve out patients is to help them understand these details, so we can then teach them how to do a more effective job “managing” their normal tension between monthly treatments. Which as it turns out, just means doing things a tad differently outside of the office, it’s not even a lot of work. We will keep it simple for you. We’ve determined that taking the extra time to teach our patients and reinforce the right messages is what makes the difference between good results and excellent results. And it’s excellent results we’re after!
WE THINK YOU DESERVE TO FEEL YOUR BEST
We’re not bound by insurance allowables and claims processes. Instead of having a third-party mark up the cost of the care you receive – or worse, tell you what type of care you can and can't receive – we allow you to make your own decisions. And we’re committed to treating you as conservatively as possible.
You’re free to use your existing FSA (flexible spending account) or HSA (health savings account) to pay for your care. And, as you’re probably aware, the funds in your HSA or FSA are taken out of your paycheck before taxes, which is huge discount for you. No worry about in-network or out-of-network coverage, which gives you choice, and puts you in control of your own care.
If you need to seek reimbursement for your care we’ll be happy to print you out a statement for each date of service that not only has the procedure codes listed individually, it also has diagnosis codes printed on each statement. It’s pretty much irrefutable and should be sufficient for your purposes.
Because our practice is self-pay, you'll simply swipe your debit, credit or HSA card at our kiosk and be on your way. You may be surprised how little care you'll need to get the results you're after if you've been a chiropractic patient elsewhere. Dr. Rob takes great pleasure in treating our patients as conservatively as possible and sees it as a personal challenge that, with very few exceptions, he’s able to get most patients to a once a month stage treating them only 12 times in the first 2 months of care. If you're in a financial jam we will work with you since we have more control over that part of our practice. We're happy to sign a contract with you and let you pay out your care.
If you're seeking treatment for a recent auto injury we will work with your auto insurance carrier. And Dr. Rob claims whiplash injuries as an area of specialty. If you believe your case is special, let’s talk about how we can help you get the care you deserve so you can finally make the fullest recovery possible.
We look forward to helping you!
WORKING FOR YOU AND WITH YOU.
Rob Williams completed his doctoral degree in chiropractic from Cleveland Chiropractic College in Kansas City, MO., his post-graduate study and certification in acupuncture from Logan University in St. Louis, MO and his Bachelors degree in Psychology with a minor in Biology from University of Missouri-Kansas City.
Dr. Williams has been very intentional in the design of his practice, doing many things to attract people who’re seeking a high quality healthcare experience that’s streamlined and highly effective. As he says, he feels very fortunate that he decided not to allow managed care, aka the health insurance companies, to get their hooks in his practice.
Dr. Williams’ undergraduate study in Psychology has helped him gain a different perspective on how we respond to pain, and on the healing process itself, and he firmly believes his perspective has grown out of being able to give his patients what they truly need instead of being bound by insurance allowables. His forté has grown into helping his patient understand what's going on with their body so he can help them understand how they can participate in their own healing process.
In addition to Dr. Williams’ study of psychology he also had a career as a studio potter. Through a true apprenticeship and then working in his own studio he came to understand and appreciate the design principle that “form follows function.”
Eighteen years in practice has shown him that the musculoskeletal system works according to a very similar principle. Just as he produces pots on his wheel that perform their intended purpose such as pouring or serving, our musculoskeletal system is designed to be able to accommodate movement. Form follows function. As Dr. Rob and his staff work to restore a more normal movement of the tissues so they can work as they were intended, the patient’s symptoms clear out on their own. Voila!
To Dr. Rob, a patient's set of symptoms is their bodies way of telling him what's wrong. He’s determined people pay him to listen. He even considers his palpation to be a form of listening. He begins by listening to the patient tell him their story. The history part of his examination, typically, is very telling, but it's when he puts his hands on the patient that he can tell what's not working the way it’s intended to.
Years of working with clay on a daily basis while he was living as an artist helped him fine tune the connection between his fingertips and his brain, which he credits for his intuitive palpation skills. The combination of Dr. Williams’ sensory skills he developed as a studio potter, his experience in the field of psychology, and his doctoral study of the human body provides him with a unique skill set to help people.
HEALTHCARE THE FEELS GOOD
Spinal Adjustments are performed by hand with light force. Dr. Williams considers spinal adjusting – especially the neck – to be an art form. And his patients report outstanding results. Initial adjustments are followed with the patient laying on the traction table, which gently stretches the muscles attached to the spine. It feels awesome, and it helps prepare the muscles to receive the deep, therapeutic massage we pair with subsequent adjustments.
This strategic and thorough approach provides better results that last longer.
The initial adjustment is followed by needle acupuncture to increase the effect.
Acupuncture is among the oldest healing practices in the world. As part of traditional Chinese medicine, acupuncture aims to restore and maintain health through the stimulation of specific points on the body that control the flow of energy, called Qi, pronounced /Chē/. Acupuncture has been effectively used for the treatment of neck pain, upper and lower back pain, chronic headaches, migraines, shoulder pain, and sports injuries, along with a myriad of other conditions. It's a great adjunct to chiropractic treatment, and because both treatments are more powerful when paired together, one session can take the place of three to four spinal adjustments.
DEEP TISSUE WORK
As the name implies, the work is slow, deep and very specific working on targeted muscles, tendons, and ligaments. Contrary to a widely held myth, deep tissue work doesn’t have to hurt to be effective. We've found it to be most beneficial when paired with the spinal adjustment. Immediately following the adjustment, muscles are in their most relaxed state, which allows our therapists to work deeply for the greatest therapeutic effect without being painful. Sufferers of chronic pain will find significant relief from the combination of treatments. After the initial course of treatments you will only need to be treated once a month to maintain the effect long term.